Description

Job Summary:

The Property Manager is responsible for managing the day-to-day operations, physical condition, financial performance, and administration of the property portfolio in alignment with FIC’s objectives and applicable laws.

Essential Responsibilities:

•         Administer annual service agreements and lease renewals for shared and dedicated lab and office spaces in           BioScience 1 and BioScience 2.
•         Coordinate with the Leasing team on leasing activities for BioScience 3 and BioScience 5.
•         Oversee the work of the Assistant Property Manager.
•         Coordinate occasional community events to foster a collaborative and friendly environment.
•         Lead strategies to increase occupancy rates and revenue generation in BioScience 1.
•         Ensure that properties are maintained in first-class condition. Conduct weekly inspections of building operations to identify maintenance needs, follow up on improvement projects, and ensure satisfactory functionality and appearance.
•         Maintain thorough knowledge of company policies, procedures, and programs that impact day-to-day building operations.
•         Ensure performance metrics align with company policies, lease provisions, and vendor contract requirements.
•         Establish and maintain strong tenant relations by implementing the tenant engagement platform, maintaining regular communication, resolving issues promptly, and promoting tenant satisfaction.
•         Collect and report tenant satisfaction data as KPIs to the Board of Directors.
•         Present service agreement and leasing reports to the Board of Directors and Executive Committee.
•         Review and monitor client and tenant service requests to ensure timely and accurate completion, communicating with onsite staff to uphold quality standards.
•         Manage the annual review and bidding process for all contracts in accordance with client and lease requirements.
•         Purchase supplies, materials, and equipment, and contract vendor services within the approved budget and company policies. Supervise service and supply contracts to ensure compliance, cost control, and accurate invoicing.
•         Maintain and update property site rules and regulations, building standards, tenant handbook, security procedures, emergency preparedness programs, insurance documentation, and client/tenant information as needed.
•         Supervise building staff and vendor partners (including janitorial, engineering, and security personnel).
•         Lead the preparation of annual operating budgets, tenant billings, and reconciliations in accordance with company, client, and lease procedures and timelines.
•         Direct the accounting team in preparing monthly, quarterly, and annual operating reports, including cash flow forecasts, variance reports, rent rolls, accounts receivable, CAM reconciliations, fee schedules, and capital expenditure summaries.
•         Monitor accounts receivable to ensure timely collection of outstanding amounts. Verify that all payments are received and accurately applied.
•         Review and confirm vendor invoice coding in the online invoice processing system and monitor payments. Address vendor statements and inquiries related to accounts payable.
•         Collaborate with FIC staff on the implementation and completion of budgeted R&M and capital projects while adhering to budget constraints.
•         Oversee tenant moves, small- to medium-scale tenant improvement projects, and capital projects.
•         Ensure tenant compliance with lease requirements and property rules and regulations.
•         Respond within 24 hours to client inquiries or requests assigned to the position.
•         Advise the CEO and COO of relevant information concerning property operations.
•         Manage service agreement and lease administration processes, including abstracting into Yardi.
•         Participate in leasing calls with brokers.

Compensation and Benefits:

•         The salary range for this position is $90,000 – $110,000 annually, depending on experience and qualifications.
•         Fitzsimons Innovation Community offers a comprehensive benefits package including health, dental, vision, retirement, and paid time off.

Requirements

Qualifications:

•         Minimum of four (4) years of experience in commercial or residential property management and/or real estate.
•         Bachelor’s degree or an equivalent combination of education, certifications, and experience.
•         Familiarity with underwriting, proformas, property condition reports or assessments (PCR/PCA), basic loan documents, loan draws, and property management agreements.
•         Strong service orientation with excellent communication skills, both verbal and written, and the ability to interact effectively at all organizational levels.
•         Exceptional planning and organizational skills, with strong attention to detail.
•         Solid understanding of financial accounting principles and the ability to analyze and interpret financial reports.
•         Ability to read, analyze, and interpret leases, business publications, professional journals, technical documents, and government regulations.
•         Ability to write reports, business correspondence, and procedural manuals.
•         Ability to define problems, collect data, establish facts, and draw valid conclusions.
•         Demonstrated ability to complete tasks and directives with minimal supervision and consistent follow-through.
•         Proficiency in Microsoft Word, Excel, and Outlook required.
•         Experience with the Yardi accounting system is preferred.